COVID-19 Update & Precautions

The well-being and protection of our patients, their loved ones and our staff has been and continues to be at the center of Good Shepherd Community Care’s mission. We are continuing to actively monitor the COVID-19 pandemic and respond to this evolving public health event. We are closely following guidelines from the Centers for Disease Control (CDC) and the Massachusetts Department of Public Health (MDPH). Because our patients and often their loved ones are at the greatest risk for developing severe illness from COVID-19, we are doing everything possible to protect them. 

Good Shepherd employees regularly comply with federal OSHA regulations and state guidelines concerning universal health care precautions. In addition, the following procedures are in place: 

  • All Good Shepherd employees are currently working remotely.
  • Good Shepherd maintains a supply of hand sanitizer, anti-bacterial wipes and PPE (Personal Protective Equipment) for staff use. All Good Shepherd clinicians are wearing surgical masks for all patient visits. When caring for patients with confirmed or presumed COVID 19 infection Good Shepherd staff are wearing N95 Respirator in addition to other PPE. 
  • All employees are monitoring themselves for symptoms of Upper Respiratory Infection (URI) (fever, cough, SOB, sore throat, muscle aches, nausea, vomiting, diarrhea, or severe stomach pain and or new loss of smell) and those with such symptoms are not permitted to visit patients until they have been cleared by a physician. 
  • Employees who have been exposed to someone with confirmed or presumed COVID-19 must report this to their supervisor and may not return to work until they have been cleared by a physician.
  • Employees are instructed to practice social distancing and to limit in person interactions as much as possible. 
  • Good Shepherd is utilizing virtual visits whenever possible. 
  • Visits to patients in facilities are reduced to “essential personnel” as outlined by individual facility protocols and in compliance with department of public health guidelines.
  • All in-person direct service volunteer visits are suspended until further notice. 

Please be assured that Good Shepherd is committed to keeping our patients, their loved ones and our staff healthy. If you have additional questions or concerns feel free to contact us at (617) 969-6130 or email us at

The instincts and actions of a truly dedicated, community-based, not-for-profit organization during an event like this pandemic is to respond to the community’s needs first and count the costs later. As we begin to emerge from phase one of this pandemic, we have begun counting the staggering costs which will inevitably exceed a million dollars for additional PPE, hazard pay etc.

From the beginning, Good Shepherd has cared for patients with COVID disease and their loved ones providing comfort and relieving, as best we can, the loneliness of dying during a period of isolation. 

Please watch our short tribute video.